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verizonThere seems to be no limit to the willingness of ignorant people to demonstrate their lack of understanding.  This example shows how abysmally some folks at Verizon failed at simple 4th-grade-level arithmetic.  Go to http://tinyurl.com/r2l5ar and hear part of a telephone discussion between a customer and the Verizon geniuses concerning a billing item. This incredible exchange runs just over 3 minutes. I suggest you first listen to this, then return here...  Go!

A good question for the Verizon geniuses could have been, "Is 100% of a cent the same amount as 100% of a dollar?"  If their answer were "No," follow that with "Is .002 percent of a cent the same amount as .002 percent of a dollar?"  The answer to both questions has to be the same...

This would be hilarious, if it weren't so scary.  How uninformed can people get, and still be so willing to defend their ignorance?

If you can stand the entire brouhaha, go to http://tinyurl.com/lvo35f and suffer...